What to do if the Apps on your mac becomes stuck, frozen or completely unresponsive? Let’s check the following troubleshooting steps one by one!
1. Force Quit the App
You may have tried closing the app window but that doesn’t really quit the app on your Mac, and the app itself may still be running, and of course if it’s frozen then attempting to do anything with the app may be unresponsive anyway. You can confirm this by looking for a tiny dot right below the app icon on your Mac’s Dock. Therefore, you’ll need to force quit the app and there’s more than one way to get this done. Note that by force quitting an app, any unsaved data in that app may be lost. So:
- Click on the Apple logo from the menu bar and choose “Force Quit” from the dropdown menu.
- Then it will open a window where you’ll be able to select the App that you want to force close.
Or you can use the quick way: “Option + Command + Esc”.
2. Relaunch the App
Now that you’ve managed to force close the app, you can try relaunching the app and see if it’s working fine as it’s supposed to.
- If it doesn’t work on the first attempt, right-click on the app icon from the Dock and choose “Quit”, reboot the Mac, then try again.
- Open the app again and see if that fixed the issue.
The app should be running normally at this point, but if it doesn’t, there could be other issues, or perhaps the app itself needs to be updated..
3. Update the App
If you recently updated macOS to the latest version available, then it’s possible that some apps haven’t been updated for that macOS version, or optimized to run properly on the new firmware or hardware. In such cases, you can check if there are any available updates for your apps.
- Open “App Store” on your Mac from the Dock and click on “Updates” on the left pane. Here, you should be able to see all the available app updates.
- If there’s an update for the app you’re facing issues with, install it and launch the app to see if it’s working fine.
Note: If the app was downloaded directly from a third party developer website rather than the App Store, updating the Mac app may be different. This is common with some apps from Adobe, Google, Microsoft, and smaller developers and vendors too. Some apps have built-in update mechanisms, while others require you to visit their website to install the latest version.
4. Reboot Your Mac
If the app is still unresponsive, even after you have quit and relaunched it, don’t give up just yet. Another thing to try is simply restarting your Mac. You may find this step silly, but most minor software-related bugs and glitches can be resolved by rebooting your device.
- Click on the Apple logo from the menu bar and choose “Restart” from the dropdown menu.
- Hold the power button on your Mac to bring up the shutdown menu where you’ll find the option to restart your device as well.
5. Check for Mac System Software Updates
If none of the above troubleshooting steps worked in your favor, you can check if you have any available software updates for your Mac and install them.
Simply go to System Preferences -> Software Updates on your Mac to see if there’s any new firmware.
6. Unenroll from Betas
If you’re on beta system software tracks for macOS, you might want to consider getting onto a stable public build instead. Beta system software is notoriously less stable than final versions, and it’s possible that is why the Mac app is freezing in the first place. You can unenroll your Mac from the beta and install the next final version whenever it’s available.
7. Contact the App Developer
Still couldn’t find a solution to the app freezing? You might need to get in touch with the app developer. If the app is unresponsive due to issues with a certain version of the app or incompatibility with a current macOS version, then perhaps the developer needs to push out an update before you can get it to work again.
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