Unlike any Android devices, iOS devices have different methods of rebooting. And we know that the first step when troubleshooting any sort of electronic device is to restart it. Restarting, or performing a “soft” reset of an iOS device often fixes a keyboard that’s decided to stop working, a camera that won’t open and myriad other bugs and hiccups.

If you find yourself with an unresponsive iPhone 7 and attempt to restart it using the traditional method of holding the wake and home buttons at the same time, you’re in for a surprise.

You now need to hold the wake and volume down buttons at the same time. After a few seconds of holding in the buttons, the Apple logo will appear on your iPhone’s display, indicating it has restarted. Then you should be back in business.