Most of the time when you try to connect to the iTunes Store, or download music or other purchases, everything goes fine. Sometimes, though, you’ll find your downloads unable to complete and error 3259 will pop up on the screen. According to Apple, those errors include:
“iTunes could not connect to the Store. An unknown error occurred (-3259). Make sure your network connection is active and try again.”
“There was an error downloading your music (-3259)”
Cause of the Error
There are three different factors that can cause this error:
- An outdated version of iTunes
- Your network connection not working
- Your firewall software blocking iTunes from communicating with the iTunes Store.
- Mac OS X
- Windows XP and Vista
Fix iTunes Error 3259
- Make sure you’re using the newest version of iTunes that’s compatible with your computer.
- Turn off your firewall software to see if the error goes away
- If it does, add a setting to your firewall to allow iTunes to work. If you’re using the Mac’s built-in firewall, here’s how:
- Go to the Apple menu in the upper left-hand corner of your screen.
- Choose the System Preferences option.
- Choose the Security option and click on the Firewall tab.
- If your Firewall settings are locked, click the lock icon at the bottom left of the window and enter your password.
- Click the Advanced button at the bottom right of the window. Click on the iTunes icon and set it to “allow incoming connections.”
4. There are dozens of firewalls available for Windows, so it’s not possible to to provide instructions for each one. Instead, use the instructions for the firewall you use to create a rule for iTunes. Apple offers a tutorial on doing this with Windows’ built-in firewall here.
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